Privacy Policy
1. General
This policy explains what data may be processed when you use the website, Telegram bot, support chat and Stablelink VPN services.
By using the service, you agree to this policy. If you do not agree, please stop using the service.
2. Data we may process
- Telegram ID, username, display name and support conversation history.
- Email, Telegram username and the message text if you send a support form on the website.
- Subscription data: number of devices, access period, service status and support comments.
- Technical data: IP address, browser, device, request time and basic server logs.
- Technical information needed to provide VPN access, diagnose issues and protect the service.
3. Purposes
- Create and maintain VPN access.
- Process support requests and messages.
- Contact you about payments, access, renewal and technical support.
- Diagnose issues and improve service quality.
- Comply with legal, payment-system and other mandatory requirements.
4. Sharing data
We do not sell personal data or share it for advertising. Data may be shared only when required by law, needed for payments or technical service operations, or when you have given consent.
5. Storage and protection
Data is stored for as long as needed to provide the service, process requests, complete payments, diagnose issues and meet mandatory requirements. We take reasonable protection measures, but no internet transmission can be absolutely secure.
6. Your rights
You can contact support to ask about your data, correct contact details or request deletion where it does not conflict with technical, contractual or mandatory requirements.
7. Changes
We may update this policy. The current version is published on the website. Continued use of the service after an update means acceptance of the new version.
8. Contacts
You can contact support through the website chat or Telegram bot @missdirect_vpn_bot.